Terms and conditions

Quotations – Works detailed by Metroscapes Ltd and accepted in writing by the client shall form the basis of the contract between Metroscapes and the client.  The cost of any additional works required by the client will be priced and agreed by both parties prior to commencement of the works. 

Contracts – the Contractor (Metroscapes Ltd) and client are entering into a contract until the agreed works are completed, or for a defined period unless otherwise stated. 

Validity of Quotations – All quotes will be valid for 21 days from the date of submission, after this time Metroscapes has the right to re-quote on the works. 

Termination of Contracts – Either party will have the right to terminate the contract by giving at least 30 days’ notice in writing to the other party to expire at the end of the initial period or at any time after that. 

2. Either party may terminate this contract by written notice to the other at any time if that other party: 

(a) Commits a breach of this contract and, in the case of a breach capable of remedy, they fail to remedy the breach within 30 days of being required to do so in writing; or 

(b) becomes insolvent, or has a liquidator, receiver, manager or administrative receiver appointed.” 

Inflation – Term maintenance contracts are subject to an annual increase in line with government indices. Metroscapes will inform clients of price uplifts prior to the next financial year.  

Invoicing – All maintenance contracts will be invoiced by Metroscapes at the end of each month, unless otherwise mutuality agreed prior to commencement. 

Payments – All payments must be received from the client within 30 days of the dated invoice or as otherwise agreed in writing. 

Metroscapes shall be entitled to refuse to commence and/or cease to carry out further work if any payment due from the client remains unpaid for more than fourteen days after becoming due and payable. 

Changes to these terms and conditions – Metroscapes Ltd has the right to change any of the terms and conditions at any time. Should changes be made, clients will be informed. 

Title – Title in all materials used within the works shall remain with Metroscapes and shall not pass to the client until the price has been paid in full by the client. 

Insurance – Metroscapes will maintain employee and public liability insurance in respect of works agreed. 

Health & Safety and the Environment – Metroscapes will operate in compliance with health, safety and environmental legislation throughout. 

Nuisance and Damage – Metroscapes will conduct its business to minimise nuisance, damage & annoyance to the client and other people who are affected by operations. 

Machinery Plant and Equipment – Metroscapes will provide all plant, tools, machinery, vehicles and haulage etc. for the proper execution and completion of the works, including all fuel and maintenance for the plant and vehicles. 

Site Clearance on completion of works – Metroscapes will clear up debris, surplus materials, and leave the site tidy on completion of works. 

Delays – Delays caused that are beyond the control of Metroscapes are the responsibility of the client. In the event of such delays Metroscapes may charge the client for the time lost and travel costs. 

Weather – Metroscapes will ensure that all contracts are delivered on time (weather dependant).  Should Metroscapes fall behind due to adverse weather conditions, we will inform clients of delays. 

Variations – Should any variations be required to the contract by either Metroscapes or the client, ten working days’ notice must be given in writing. 

Customer Obligations – The customer shall provide water and electricity for Metroscapes at no charge to enable Metroscapes to carry out agreed works. The client shall provide access to the site during Metroscapes normal working hours and a storage place for materials during the progress of the works.  The client will ensure that Metroscapes are aware of any statutory provisions, by-laws, planning or building regulation conditions specific to the site prior to commencement of works. 

Site safety – It is the client’s responsibility to ensure that the area to be maintained is safe, and to point out in writing any known hazards such as underground and overhead services, drains, ponds, ditches or water courses.  After commencement of work, Metroscapes will have the right to re-price any area, should any of these services be discovered. 



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